Sustainable Day brings together different tools and services to make discovering, planning, connecting, and traveling easier.
Some of those services are operated by us.
Others are provided by independent companies.
We want that distinction to be clear.
Sustainable Day isn't the whole journey
When you use Sustainable Day, you may encounter links, integrations, embedded tools, or services provided by another company.
For example, Fly Sustainable Day may connect you with travel search and booking partners.
Other Sustainable Day services may rely on providers for:
Travel search
Flight and hotel bookings
Payments
Scheduling
Email and communications
Hosting and infrastructure
Maps and location services
Analytics
Security
Other technical functionality
The particular providers involved can vary depending on the service you use.
When you leave Sustainable Day
If you select a flight, hotel, or other third-party offer and continue to another website, you are leaving the Sustainable Day environment.
The external provider may then have its own:
Terms of Service
Privacy Policy
Cookie Policy
Booking conditions
Cancellation rules
Payment process
Customer support
We recommend reviewing those terms before completing a transaction.
Travel bookings
Fly Sustainable Day is designed to help you discover and compare travel options.
We don't operate airlines, hotels, airports, trains, or other transportation services.
When you continue to a travel partner and complete a booking, that provider is responsible for the transaction and the service you purchase from them.
This can include:
Taking payment
Issuing tickets or booking confirmations
Managing changes
Handling cancellations
Processing refunds
Providing customer support
If something goes wrong with a booking, the relevant provider is usually the best place to start.
What happens to your information?
A third-party service may receive information when you choose to use it.
For example, completing a travel booking may require information such as:
Your name
Contact details
Travel dates
Passenger information
Payment information
Other information required to complete the booking
The exact information depends on the service.
The third party may process that information in accordance with its own legal obligations and privacy policy.
Under the GDPR, an organization can act as a controller, processor, or, in some circumstances, have another role depending on who determines the purposes and means of processing. The relationship needs to be assessed based on the actual processing rather than simply on the name of the service. European Commission
We don't control independent providers
We can choose partners carefully and aim to work with reputable services.
But we don't control the independent systems of airlines, hotels, booking platforms, payment providers, or other third parties.
Their:
Prices
Availability
Policies
Systems
Security practices
Customer service
Content
may change independently of Sustainable Day.
That's why important information should always be checked with the provider before you commit to a purchase.
Affiliate and referral relationships
Some links on Sustainable Day may be affiliate or referral links.
If you follow such a link and complete a qualifying transaction, Sustainable Day may receive a commission or other benefit.
This helps support the project.
It does not mean that the provider controls what we publish or that every recommendation generates a commission.
Where a commercial relationship is relevant, we aim to be transparent about it.
Third-party technology
Sustainable Day also uses technology providers behind the scenes.
These providers may help us operate things such as:
Websites
Forms
Email
Scheduling
Payments
Security
Storage
Analytics
Travel search
Where a provider processes personal information on our behalf, the appropriate data protection arrangements should apply. Under GDPR, processors acting on behalf of a controller must provide sufficient guarantees and operate under an appropriate contract or legal arrangement. European Commission
Some providers may instead be independent controllers for their own services.
Our Privacy Policy explains more about how personal information is handled.
One simple rule
Think of Sustainable Day as the guide and discovery layer.
We'll help you find possibilities, understand options, and make more informed choices.
When you decide to book or use another company's service, that relationship belongs to you and the provider.
We help you find the road.
You decide where to go.