If you need assistance or have questions regarding sustainable.day, you can contact us directly through the official support channels.
General Inquiries
For general questions about:
Articles and content
Sessions and bookings
Platform features
Transparency policies
Please use the contact method provided on the Contact page.
Response Time
We aim to respond within a reasonable timeframe.
Response times may vary depending on:
The complexity of the request
The volume of inquiries
Time zone differences
Support is handled in a structured and prioritized manner.
Booking-Related Issues
For session-related matters:
Please ensure you are logged into meet.sustainable.day.
Check your booking dashboard before contacting support.
Provide your booking reference details when submitting an inquiry.
This helps us respond more efficiently.
Third‑Party Services
If your inquiry relates to a third‑party booking (such as flights or external services), please contact the provider directly, as sustainable.day does not manage external transactions.
Respectful Communication
All communication should remain professional and respectful. Abusive or inappropriate messages may not receive a response.